Aged Care Services

Unfortunately, we are no longer providing CHSP, or any other aged care services. We ceased aged care services on 30 June 2026.

We are no longer providing CHSP services

Carer and Community SA are no longer a provider of CHSP and we do not provide any other aged care services.

Our valued clients have transitioned or are in the process of transitioning to providers of their choice.

We would like to thank our clients for having chosen us as their CHSP provider and we wish you all the very best with your new provider.

Inquiries regarding CHSP should be directed to My Aged Care.

Website: https://www.myagedcare.gov.au
Phone: 1800 200 422

 

 

Our Aged Care Services – We are ceasing CHSP services on 30 June 2026

Carer and Community SA has offered CHSP services for many years, but after careful consideration, we have made the difficult decision to withdraw from CHSP and will stop delivering services by 30 June 2026. Therefore, we are not accepting any new clients.

Our current clients do not need to do anything right now. Current clients will receive a letter from us which explains what’s going to happen and the options available to transition to a new Provider. A copy of the letter can be accessed via the button below.

Clients can also watch the video and read the information below which outline the options. We will be phoning current clients through February and March to talk this through in more detail and answer any questions clients might have.

We will continue to update our website and provide additional detail and FAQs as information comes to hand.

 

Options for current Carer and Community SA clients

Option 1: Continue with Carer and Community SA until 30 June 2026

You can remain with Carer and Community SA until 30 June 2026. Wherever possible, we will continue to provide your services through your existing providers. We do not foresee any disruptions to your current arrangements during this time. Meanwhile, we can provide guidance in finding and transitioning to a new provider.

Option 2: Cancel your services agreement

If you prefer to explore alternative provider options now, you may do so and we can guide you in this process. Availability will depend on whether other providers have CHSP funding to establish services and if they have capacity. During our discussions, we will provide more details and ensure you understand your rights to choose your provider.

Finding another CHSP provider

You can find a list of CHSP providers on the My Aged Care website.

If you would like to discuss how you transition to another provider, please reach out to us via phone or email.

 

 

 

Contact us using this form, or via the phone number and email address below.

Phone: (08) 8433 9555
Email: clientservices@carersupport.org.au